FAQS

Riders have to be at least 12 years old. Riders under 18 will need a parent or guardian to be present before their first class to sign a waiver form.
We offer our riders the options to join our classes at either drop in rates or member’s rate.  For details, please check out our pricelist.
Please come in your work out attire and bring a water bottle.  Our studio has shower facilities and water cooler.  We also provide fresh fluffy towels to soak up those party sweat!
We provide cycling shoes for our riders.  However, in some rare occasion, we may not have your size available, thus it is always better to bring your regular cycling shoes as a backup.  We do encourage our riders to wear our cycling shoes as they are secure and provide a stronger pedal stroke.

If you are unable to get used to cycling shoes, don’t worry.  Sync Cycle’s indoor bikes are equipped with shoe cages that allow you to strap in your sports shoes.

Getting started riding with us is easy.  All you need to do is to create an account and book a bike.  And we will guide you through the rest when you step in for your rides.
New schedules are released every Sunday. Classes for the following week can be booked during this period.
Classes can be cancelled online no later than 6(six) hours before your class. Failing to do so will result in the forfeiture of your class credit.
Classes start on time. Therefore, we advise riders to arrive at least 10 minutes before class begins to allow for ample time to set up on the bike.

We also seek your cooperation that latecomers will be denied entry to prevent any disruption of the class.

Approach our friendly staff to get you set up for your ride.
Our classes are suitable for riders of all fitness level.  There is a resistance knob on the bike that riders can adjust to cater to their own ability.
Each class can burn between 500-700 calories depending on how hard you push yourself.
If you have a pre-existing medical condition, you are advised to consult your doctor on whether Sync Cycle classes are suitable for you.
Please do not hesitate to contact us at hello@synccycle.com.sg or at 6282 6008.